ALTA MILE HIGH FAQS
What will you do to prepare my apartment before I move in?
The apartment and carpets are professionally cleaned. Partial or full paint is completed. Maintenance team checks all appliances to ensure they are working properly.
Do I have to be present for a service technician to perform work?
No, you do not have to be present. You can give written permission to enter your apartment.
Do you have on-site maintenance?
Yes, we do have an on-site maintenance team.
An item in my unit needs repair. How do I get help?
You can make a maintenance request through your online resident portal account, call our office, email our team, or stop by our leasing office.
What happens if I am locked out?
You will need to call the office to be connected with the emergency maintenance line.
Is parking available?
Yes.
What amenities does the property offer?
At Alta Mile High, you’ll find next-level amenities built for both relaxation and adventure—offering endless ways to unwind or live it up. Residents can take advantage of a year-round pool and hot tub, perfect for soaking in views or warming up after a day out. Outdoor enthusiasts will appreciate the bike and ski repair shop along with a dedicated bike repair station, while pet owners can pamper their furry friends at the convenient pet wash station. Health and wellness are always accessible thanks to the 24-hour fitness center. Additional features include garage parking, onsite storage options, an internet café, and even a podcast studio for creative pursuits. For productivity and connection, there are three collaborative workspaces available, alongside a game room for downtime. The rooftop and gaming courtyard offer stunning stadium views, while the Zen courtyard provides a peaceful retreat right at home.
During which time periods are the pools and decks available for use?
24 hours
Is your community pet friendly?
Yes, at Alta Mile High apartments are pet-friendly. Please reference our breed restrictions and contact us for more information.
What appliances are standard?
Washer and dryer, dishwasher, electric stove, refrigerator, microwave, garbage disposal, HVAC system for heating and cooling apartment home.
Do you offer furnished apartments?
We do not offer furnished apartments at this time. However, we do work with CORT Furniture on furniture rental for your new home.
What floor plan options do you offer for rent?
Alta Mile High offers a variety of floor plan options from Urban studio homes to our large spacious 3 bedroom homes.
How long does it take for an application to be approved?
Applications can be approved within 24-48 hours in most cases, depending on how quickly the proof of income and holding fee are submitted.
Can I pay my rent online?
Yes! Alta Mile High offers several online services, including paying your rent and submitting 24/7 maintenance requests.
Which provider can I use for Internet and cable?
Cox Communications
Am I required to purchase renter's insurance?
Yes, renter’s insurance is required.
If my situation changes can I get out of my lease?
You can break your lease by placing a 30 day notice, paying all concessions back, and a lease termination fee.
How do I set up my utilities?
You will need to contact the provider directly.
Which utilities are included in my rent?
No utilities are included in your rent.
How close is Alta Mile High to the nearest downtown area/airport/landmark/school or university?
Alta Mile high is approximately 5 miles from downtown, 29.4 miles from Denver International airport, 5 miles from University of Denver (DU), 4.6 miles from Metropolitan Sate University (MSU), 4.6 miles from Community College of Denver (CCD), 2.5 miles from I-25 and only steps away from Empower Field!
Which school district are you in?
Denver County 1 School District
How do I get to your community?
1450 Morrison Rd. Denver, CO 80204 and we are just south of Mile High Stadium.
Contact the Alta Mile High Team Today!
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